Open to answering any queries from govt on privacy policy replace: WhatsApp

Open to answering any queries from govt on privacy policy
Picture Supply : INDIA TV/FILE

Open to answering any queries from govt on privacy policy replace: WhatsApp

WhatsApp says particular person chats protected as customers shun platform Below hearth over its current privacy policy replace, WhatsApp on Thursday mentioned it’s open to answering any questions from the federal government on the problem and is conscious that the corporate could have to “compete” for customers’ belief with rivals resembling Sign. In an interview to PTI, WhatsApp Head Will Cathcart mentioned the Fb-owned firm stays dedicated to privacy and safety of customers throughout India and can proceed to clarify to customers that their messages are end-to-end encrypted.

Rival messaging platforms resembling Sign and Telegram had seen phenomenal rise in downloads quickly after WhatsApp sought consumer consent to its up to date privacy policy that seeks to share some information with Fb.

“We all know we’ve got to compete for customers’ belief when it comes to privacy and that is superb for the world. Folks ought to have decisions in how they impart and really feel assured that nobody else can see their chats,” Cathcart mentioned.

Requested if WhatsApp had seen an exodus of customers to rival apps like Sign and Telegram, Cathcart answered in unfavourable.

“No. We’re grateful that individuals proceed to use and belief WhatsApp to talk…We expect competitors on privacy is nice as a result of it’s going to assist make apps much more non-public and safe sooner or later,” he added.

The feedback come within the backdrop of a raging debate over WhatsApp’s controversial replace in its phrases of service and privacy policy round the way it processes consumer information and companions with Fb to provide integrations throughout the social media big’s merchandise.

Requested if the federal government has sought clarification on the matter, Cathcart mentioned: “We stay accessible to reply any questions and to clarify our continued dedication to the privacy and safety of customers throughout India.”

READ MORE: Govt analyzing WhatsApp’s consumer policy modifications amid privacy debate

In accordance to sources, the federal government is analyzing and evaluating the current privacy policy replace introduced by WhatsApp and discussions are on throughout the IT Ministry over the implications of the current transfer by the messaging platform.

In previous years, WhatsApp has drawn flak from the federal government over misuse of the platform for the unfold of misinformation. Since then, the Fb-owned firm has taken numerous steps to curb the unfold of hate messages.

Cathcart additionally famous that WhatsApp can even proceed to “explain” to individuals and its companions how the platform protects the privacy and safety of individuals’s private messages.

He asserted that neither WhatsApp nor Fb can learn customers’ messages or hear their calls with others on the messaging platform. He additionally clarified that the modifications is not going to impression WhatsApp Funds as that has a separate privacy policy governing it.

WhatsApp had knowledgeable customers concerning the modifications in its phrases of service and public policy, via an in-app notification final week. Customers have until February 8 to agree to the brand new phrases so as to proceed utilizing the platform.

This led to a consumer backlash and triggered memes on the web over WhatsApp’s alleged sharing of consumer data with Fb. Many customers have additionally began shifting to rival platforms, and apps like Telegram and Sign have seen tens of millions of downloads globally within the quick aftermath of the occasion.

Cathcart argued that “some apps claim to have end-to-end encryption for group chats, and do no such thing”. He emphasised that WhatsApp’s policy replace doesn’t have an effect on the privacy of messages with associates or household in any means.

“We’re not keeping logs of who everyone in India is texting or calling. We do not share your contacts with Facebook or the other apps Facebook offers….You can download your account information right from WhatsApp to see for yourself the limited data we collect,” he added.

As an alternative, this replace contains modifications associated to messaging a enterprise on WhatsApp, which is non-compulsory, and supplies additional transparency about how information is collected and used, he mentioned.

“This has turn into all of the extra vital during the last 12 months with individuals needing to conduct commerce remotely,” Cathcart mentioned including that WhatsApp works with Fb to assist tens of millions of micro companies round India.

Cathcart additional said that the corporate is constructing new methods within the close to time period for individuals to store on WhatsApp for companies to handle and reply to messages.

“When launched, this will be available to all, but it will be people’s choice whether or not to choose to do so,” he mentioned.

READ MORE: WhatsApp says particular person chats protected as customers shun platform

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