The Commissioner and Director of Municipal Administration (CDMA), Telangana has launched a devoted WhatsApp channel. It claims that this may assist ease the method of tax fee for citizens throughout the area. The service might be free-to-use and the authority expects to use it as a supply for up-to-date details about tax dues.
People can ship a ‘Hi’ to CDMA, Telangana’s official WhatsApp account on +91 90002 53342, to entry these companies and pay their taxes conveniently by way of a debit card, bank card or web banking. The chatbot is presently accessible in English and Telugu, with CDMA working to add Urdu as an extra language quickly.
The ‘CDMA, Telangana Property Tax Module’ is an automatic ‘chatbot’ service which is aimed toward enabling contactless transactions throughout the ongoing Covid-19 pandemic. The WhatsApp-based service can also be anticipated to considerably enhance Tax collections.
Commenting on the initiative, Shri KT Rama Rao, Minister of Municipal Administration and Urban Development, Telangana, stated, “Telangana is among the quickest urbanizing states. With shut to 20 lakh property tax assessments throughout city native our bodies, our citizens are nonetheless paying their taxes through POS machines, or citizen service centres. In line with our Digital Telangana Initiatives, we have now launched a citizen service on WhatsApp that has already yielded constructive outcomes and suggestions. We would love to thank the WhatsApp group for his or her assist in establishing this service. We will proceed to add extra companies on CDMA’s WhatsApp chatbot to guarantee these companies stay resourceful to citizens.”
“We’re delighted to companion with CDMA, Telangana and assist their efforts to promote a Digital India through impactful Government to Citizen (G2C) companies on WhatsApp. Since the onset of the pandemic, WhatsApp has more and more change into a most well-liked platform for conversations not solely between associates, companies and clients but additionally between governments and citizens. We are humbled to see the numerous impactful methods by which WhatsApp is bringing worth to the nation,” stated, Shivnath Thukral, Head of Public Policy, WhatsApp India.
CDMA, Telangana can also be working in direction of leveraging WhatsApp to roll out companies that can help fee of water payments, and different day-to-day municipality companies like making use of for delivery and loss of life certificates, grievances, enabling a water connection, constructing permissions, commerce licenses and extra. The WhatsApp-based channel will present citizens with all the knowledge they want in addition to a direct hyperlink to apply on-line for these companies. The CDMA, Telangana can even intention to embrace vital info on COVID-19 vaccine rollout in Telangana on the account at an acceptable juncture.
Dedicated to supporting and bringing scale to G2C companies, WhatsApp will proceed to have interaction with the neighborhood, trade and authorities to drive such impactful packages. With the assistance of WhatsApp, the CDMA, Telangana goals to efficiently present a clear, immediate and dependable channel to higher join with citizens and encourage digital inclusion.